Shipping & Returns

Postage

We can ship to anywhere (using Australia Post). Please bear in mind that International orders will have longer shipping times AND we do not ship COPIC markers outside Australia/NZ. Items will be posted within 48hrs of receipt of payment. For items which are not in stock at time of order you will be notified when the items are to be posted. These items (which need to be ordered in) may take up to 10 days to reach you.

Payment

Payment is accepted as a Direct Deposit OR via Paypal. Credit cards are accepted through the paypal option without you needing a paypal account. Once you get taken to the paypal screen select the link for non-paypal account holders. All orders will be posted out once payment is cleared.

Returns

In the event that you are unhappy with your purchase please do not hesitate to contact us. We will gladly refund (excluding postage) if the product is defective however we are unable to offer refunds if you have simply changed your mind. Please contact us within 14 days if you require a return.

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